DesignPoint continually invests in people and technology to
ensure that our customers always have immediate access to a fully
certified Application Engineer. Please feel free to use any
of the following methods for assistance:
Phone: To contact a DesignPoint Application Engineer for
assistance please use any of the following numbers to get into our
centralized phone system. Extension 3 will then connect you
directly to the first available engineer.
New Jersey & New York
Technical Support
Phone: 732-669-0055 x3
Eastern Pennsylvania &
Delaware Technical Support
Phone: 610-355-0551 x3
Central/Western Pennsylvania
& Maryland Technical Support
Phone: 717-397-9707 x3
E-mail: To e-mail a
support request to a DesignPoint engineer please use the support@design-point.com e-mail address.
Desktop
Sharing: To share your SolidWorks screen with a DesignPoint
engineer click here.
SolidWorks Customer Portal:
The SolidWorks Customer Portal is an essential tool for accessing
the most up-to-date support on a 24x7 basis. DesignPoint highly
recommends that all users establish their Customer Portal login in
order to access the Knowledge Base, Customer Forums, Enhancement
Request Form, Downloads and much more. Click here to go directly to the Portal.
SolidWorks Links
Other SolidWorks Learning Resources (Customer
Portal Access Required)
Other learning resources and SolidWorks Tips are available through
the SolidWorks customer portal and can be accessed by clicking on
the above link.
SolidWorks System Requirements
Looking for a new computer and want to know what SolidWorks software recommends? All
the system requirements for the last few major releases of
SolidWorks are listed.
SolidWorks Supported Video Cards
All the SolidWorks supported video cards are listed here. (SolidWorks tip: The card and the
tested driver are listed, so make sure your card matches the driver
number too!)
SolidWorks Installation Guide
The Installation Guide will guide you through the different
options and ways to install SolidWorks software.
SolidWorks Enhancement Requests (Customer Portal
Access Required)
Got an idea for SolidWorks? Is there a feature you think you can't
live without and would like to see incorporated into SolidWorks software? Use this
Enhancement Request Form to let SolidWorks know what you'd like to
see!
