SOLIDWORKS Forum Moves to 3DEXPERIENCE Platform

What happened to the SOLIDWORKS Forum?!

The SOLIDWORKS Forum is a place where SOLIDWORKS users can post questions and tips to get feedback from others in the CAD community.  You might have come across the forum while searching an error message or a “how to” question on Google.  It was previously on forum.solidworks.com.  Recently, the forum has moved to the 3DEXPERIENCE Platform.  If you haven’t already heard, the platform is a cloud-based one-stop-shop for businesses.  Learn more about it here.

Posts and comments that were created before the transition are still available through Google, but they are not live which means you will not be able to add new comments.  The new comments have to be added via the platform.  To see what an old post looks like in Google, look at this example of a post made in 2010.  All new posts must be added through the platform.

How do I get access to the new location?

Visit forum.solidworks.com and click on the button “Log in with your SOLIDWORKS ID or 3DEXPERIENCE ID”.  Your SOLIDWORKS ID is what you use to sign into your previous Forum account, Customer Portal account, or MySolidworks account.  If you do not have one, click “Create a new account”.

After logging in, you’ll be redirected to the SOLIDWORKS User Forum community on the platform.  Make it easier to access next time by saving this webpage as a favorite.  “Communities” can be thought of as searchable news feeds.  The forum community is open to the public and you do not need 3DEXPERIENCE licenses to have access.

SOLIDWORKS User Forum on the 3DEXPERIENCE Platform

How do I navigate it?

Dassault has helpful resources showing how to get around the forum.  Click on the very first post in the forum community for getting started tips.  The post includes a walkthrough video. We’ve included some of our favorite tips below.

Getting started tips from Dassault

How do I search for existing posts?

Use the search bar at the top of the page to search for key words or phrases.

Searching for existing content using key words

Use 6W tags to search for product-specific posts.  The 6Ws represent Who, What, Where, When, Why, and How.  They allow you to filter posts based on those categories.  In this example, we’ll use What > User Tags.

Searching for existing content by product category

How do I post new content?

Use the plus bar at the top of the community to create posts.  Click the plus icon to change the type of post.  Ideas should be used for enhancement request ideas.  Questions should be used for “how-to’s, seeking help, etc.  Click the paper clip icon to add attachments.  Click Publish once you’re done.

Posting enhancement requests or questions in the user forum

To get access to additional types of posts, you must request to become an author of the community.  This is available on the right side of the community.

Interact with others!

The 3DEXPERIENCE Platform encourages a collaborative environment.  Like posts, share posts, comment, and tag people.

Start collaborating today!

We encourage you to visit the SOLIDWORKS User Forum community to experience it yourself.  While you’re there, feel free to peruse the other public communities, such as the one dedicated to DraftSight.   As always, don’t hesitate to reach out to our technical support team at 844-721-7211 x3 or support@design-point.com if you have any questions.